Privacy Policy

We collect the following types of information to provide our video analysis services:

• Video URLs and metadata - The YouTube or Instagram video URLs you submit for analysis
• Analysis results - Engagement metrics, content insights, and recommendations generated by our AI
• Account information - Email address, name, and other details you provide when creating an account
• Usage data - How you interact with our Service, features used, and session information

We do not collect or store any payment information directly. All payments are securely processed by our Merchant of Record, Paddle.com, which handles billing and related data in accordance with its own privacy policy.

We use your information to:

• Provide video analysis services and generate insights
• Personalize your experience and recommendations
• Improve our AI models and algorithms
• Communicate with you about updates and support
• Monitor usage patterns to optimize our Service
• Detect and prevent fraudulent or abusive activities

We do not sell, rent, or trade your personal information with third parties for their promotional purposes.

We may share your information with trusted third-party service providers only in the following circumstances:

• Platform APIs - We use YouTube and Instagram APIs to access video data you authorize us to analyze
• Service Providers - We use cloud infrastructure providers to host and process our data
• Analytics Tools - We use analytics services to understand how our Service is used

All third-party services are carefully vetted and bound by strict data protection agreements.

We partner with Paddle.com to manage payments and subscriptions. When you make a purchase, certain data (such as your name, email, and transaction details) is shared with Paddle for payment processing and compliance purposes.

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability testing
• Access controls and authentication systems
• Secure data storage with limited access

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

You have the following rights regarding your personal information:

• Access - Request a copy of the personal information we hold about you
• Correction - Request correction of inaccurate or incomplete information
• Deletion - Request deletion of your personal information
• Portability - Request a copy of your data in a machine-readable format
• Restriction - Object to processing of your information

To exercise any of these rights or submit a privacy request, please contact us at support@helixar.pro.

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If we become aware that we have collected personal information from a child without parental consent, we take steps to delete such information immediately.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page.

For significant changes, we may also send you an email notification or display a prominent notice on our Service.